Refund Policy

Refund Policy

Effective Date: 20 Sept '25

At Sareeology: By Dr. Shalima Shamsudeen, we value your satisfaction with our products. Please read our Refund Policy carefully before making any purchase.

All Sales Are Final

All sales are final. We do not accept returns, exchanges, or cancellations for reasons other than quality issues.

Quality Issues

If you receive a product that has a defect in quality:

• Please contact us via WhatsApp within 7 days of delivery.

• Attach one or more clear images showing the quality issue.

• After review, if the defect is confirmed, we will offer:

  • A replacement of the same product (subject to return of the defective item), or

  • A full refund, at your discretion.

Please note:
The product must be returned in its original, unused condition in order to qualify for a replacement or refund.

Contact

For quality-related issues, contact us on WhatsApp 

We reserve the right to deny requests that do not comply with the above terms.